Can you ship to my country?
We can ship our products to almost every country and can offer a free shipping service for most of them.
We do not ship to: China, South Sudan, Yemen, Crimea, and Syria.
How to check if you can receive our products:
The list of countries we ship will be displayed in the drop-down menu at during the checkout process.
What are the shipping methods and their delivery times
We always choose a combination of the fastest and cheapest shipping method. You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
The time for your item(s) to travel from our warehouse to your destination.
You can select your preferred shipping method at checkout among the ones listed here below:
|Shipping from Chinese Warehouse|
|Airmail and Register Airmail||Area||Time|
|United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom||7-20 business days|
|Australia, New Zealand, Singapore||7-25 business days|
|Belgium, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7-25 business days|
|Russia,Denmark||10-30 business days|
|Brazil, Mexico||15-35 business days|
|Other countries||7-35 business days|
|Priority Direct Mail||Austria, Belgium, Denmark, Finland, Hungary, Czech Republic, Greece, Italy, Netherlands, Portugal, Sweden，Poland||6-14 business days|
|United Kingdom||4-9 business days|
|Germany,France||7-12 business days|
|Australia||7-13 business days|
|United States||9-15 business days|
|Spain||10-15 business days|
|Southeast Asia Direct Mail||Singapore,Vietnam,Thailand,Malaysia,Philippines,
|2-9 business days|
|SAGAWA Direct Mail||Japan||3-9 business days|
|India Direct Mail||India||8-16 business days|
|South Korea Direct Mail||Korea||9-16 business days|
|Canada Direct Mail||Canada||5-15 business days|
|Russia Direct Mail||Russian Federation||15-22 business days|
|Ukraine Direct Mail||Ukraine||12-18 business days|
|Brazil Direct Mail||Brazil||12-25 business days|
|Middle East Direct Mail||United Arab Emirates,Bahrain,Oman,Saudi Arabia,Iran(Islamic Republic of),Kuwait,Egypt||5-11 business days|
|Electric Vehicle Direct Mail||Czech republic, Hungary, Poland, Netherlands, Belgium, France, Denmark, Sweden, Germany,United States, United Kingdom, Italy, Portugal, Lithuania, Bulgaria, Spain, Austria, Croatia, Canada||12-19 business days|
|ARAMEX Direct Mail||United Arab Emirates, India, Bahrain, Cyprus, Egypt, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey||5-10 business days|
|EMS||7-15 business days to worldwide|
|Expedited Shipping*||5-8 business days to worldwide.|
|Shipping From EU, USA and AU Local Warehouses|
|EU Warehouse||UK||3-6 business days|
|Other EU countries||7-10 business days|
|USA Warehouse||USA||3-6 business days|
|Other American countries||7-10 business days|
|AU Warehouse||Australia||5-8 Business days|
|Shipping From French Warehouse|
|German Post Airmail||Germany, Ireland, United Kingdom, Austria, Iceland, Switzerland, Belgium, Italy, Sweden, Denmark, Luxembourg, France, Spain, Norway, Finland, Netherlands, Greece, Portugal||3-8 Business Days|
|DPD Direct Mail||France, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom||5-8 Business Days|
The estimated delivery time may varies according to your location and the origin of your order. If you require any further information or assistance, please do not hesitate to contact us.
How much does shipping cost?
The prices of our products vary according to the type, location, shipping method, and warehouse you selected. You can view the shipping fees on each product page and at checkout.
- Ensure to have selected the correct delivery country for the shipping address;
- Choose a shipping method if applicable;
- An estimate of the shipping fees will be shown as you can see in the example here below;
Why can I not select my desired courier?
We always do our best to select the most convenient courier for your preferred shipping method among the high number of options available.
I urgently need to receive my order. Can I select an express shipping method?
You may have to pay higher shipping fees for selecting an express shipping method. Moreover, orders shipped with an express mail service usually have a higher probability of being stopped by Customs officers and of incurring in higher import duties. You will be able to choose your preferred shipping method on the checkout page of your order.
Why can I not select free shipping for my country?
We do not offer free shipping to some countries where we can not guarantee a cheap or reliable delivery service. However, we strive for increasing the number of countries eligible for our free shipping service, and you may discover that this option is available for your country in the near future.